Date: 22 February 2024
Venue: Villa Arcadia, 22 Oxford Road, Parktown
*Attendees must be seated by 12:00pm
11:00 – 12:00 Registration
12:00 – 12:15 Welcome
12:15 – 12:45 Keynote address with Andy Preston
Tent 1 iTOO TEDX Talks
13:00 – 13:30 Proof of Life – A kidnap for ransom with Mark Courtney
13:45 – 14:15 Reputation – Your stock in trade with Deon Binneman
14:30 – 15:00 Renewable Energy with Santosh Sookgrim
15:15 – 15:45 Secondary perils – not so secondary with Rethabile Shabalala
Tent 2 iTOO in Dialogue
13:00 – 13:30 Generative AI and Liability with Fiso Thusini & Tristan Marot
13:40 – 14:20 Crypto Assets as a Financial Instrument with Maurice Crespi, Ryan v.d Coolwijk & Jonathan Healy
14:30 – 15:00 NHI Enigma with Fia Samuels, Justin Marlherbe & Nadia Shiba
15:15 – 15:45 Cybercrime: The Hot Potato with Lwando Cwane, Christopher MacRoberts, Ryan Van de Coolwijk and Bennie Labuschagne
Villa Music Room Pitch to Win with iTOO
13:00 – 13:30 Directors & Officers Liability with Justin Keevy & Sanchin Naicker
13:45 – 14:15 Personal Cyber with Candice Toprek
14:30 – 15:00 SureThing with Veredith van Dijk
15:15 – 15:45 Art as an investment vehicle with Alastair Meredith
16:00 – 18:00 Lunch and Entertainment
Andy Preston is a top International Sales Motivational Speaker, Sales
Influencer and Master Sales Trainer. Andy is named as one of the World's
Top Sales Gurus, as he created 'Stand Out Salespeople’ worldwide, with
his revolutionary 'Stand Out Selling' Sales System. 'Stand Out Selling'
helps salespeople stand out from their competition, win more business,
and do so at higher prices!
Fisokuhle Nkosi is the Product Head: Professional Indemnity Underwriter and Team Leader at iTOO Special Risks, the specialist underwriting management agency (UMA) underwritten on the Hollard Insurance license.
Fisokuhle started at iTOO Special Risks in 2014
Her role entails, team management, broker relations, underwriting, risk analysis, and risk acceptance or risk rejection, loss ratio management.
Fisokuhle is responsible for binder business of over R50 million in GWP annually.
She is responsible for maintaining, managing, and retaining relationships with Small to Medium Brokers as well as large corporate brokers such as Marsh and Aon.
Fisokuhle’ s responsibilities include underwriting large and corporate accounts of up to R250 million in capacity.
She has to keep abreast with industry developments and understand their impact on her product and insurance market, e.g. COVID-19 and resultant claims impact on the business.
Fisokuhle is passionate about transformation and equality and is on the ITOO Employment Equity team.
Experience, Awards, and Achievements
Fisokuhle previously held the position of Financial Lines Underwriter - PI/Cyber/D&O & Crime underwriting at Allianz Global Corporate & Specialty.
Her responsibilities included underwriting and risk analysis and referrals on accounts to Germany for approval.
In this role, Fisokuhle gained an understanding of the South African context of risks and how different it was viewed from a global perspective.
Fisokuhle graduated from the University of Johannesburg and is currently studying towards a master’s in business administration at the Henley Business School.
Justin Keevy - Directors & Officers Liability
Justin Keevy - Directors & Officers Liability
Deon Binneman - Reputation
Deon is a consultant and trainer who has done crisis work in 17 countries. He has more than 30 years crisis management & communication experience and has provided advice to companies in 17 countries. In 2011 he advised the Department of Statistics during the 2011 Census on crisis management and crisis communication strategy and protocols.
He is a speaker, seminar leader, thought leader and management consultant on building, protecting and restoring business reputations.
Ryan Van de Codwijk - Crypto Assets as a Financial Instrument
Ryan is the Product Champion for Cyber insurance at iTOO Special Risks, the business responsible for Specialist Risks Insurance in South Africa and Africa.
Ryan joined iTOO in November 2015 and is responsible for various aspects of the cyber insurance offering including: defining and implementing the cyber risk assessment and underwriting philosophy, development of cyber insurance underwriting models, marketing and awareness of cyber insurance and breach response coaching and planning.
Ryan started his career in IT in 2003, with over 20 years of experience in IT security and risk management, spanning various industries for organisations of all sizes. Ryan holds various IT qualifications including a BSc Computer Science degree, National Diploma in Computer System Engineering, Project Management Professional (PMP), Certified Information Systems Auditor (CISA) and Certified Information Security Manager (CISM).
Having worked as Development Manager at Information Security Architects, in Risk Advisory at Deloitte, on the development of the CyGeist cyber insurance offering and subsequently launching the Hollard cyber insurance offering, Ryan has an in-depth knowledge of IT risk management and cyber insurance. His diverse skill set, and varied experience enable him to identify and provide solutions on data related risks from both internal and external perspectives.
Candice Toprek - Personal Cyber
Candice Toprek is the “[MY]CYlution” Personal Cyber Insurance Underwriter at iTOO Special Risks, the specialist underwriting management agency (UMA) underwritten on the Hollard Insurance license.
She started at iTOO Special Risks in August 2016 and has an intricate knowledge on cybercrime and cyber insurance and topics she has spoken about on broadcast channels include eTV, ENCA, CNBC Africa, and CliffCentral.
Articles featuring Candice have been published in The Star, Cape Argus, Cape Times, Citizen, Daily News, FA News, Mercury, New Age, RiskSA, Cosmopolitan Magazine, and Cover Magazine,
Experience, Awards, and Achievements
Candice previously held the position of Financial Lines and Cyber Underwriter - including Business Development at SHA, where she was responsible for analysing and underwriting of risk for Directors’ and Officers' Liability, Fidelity Guarantee, Commercial Crime, and Cyber Insurance.
Aside from graduating from the University of Johannesburg with a certificate in Cyber Security, Candice is also a Certified Associate of the Institute of Bankers.
In 2012 she received her National Certificate in Wealth Management (NQF 5) from the University of Stellenbosch and passed the FSB RE 5 exams in September 2011
Fia Samuels - NHI Enigma
Fia is the Medical Malpractice Product Head at ITOO, Fia brings a wealth of expertise and dedication to the dynamic field of medical malpractice insurance. Since joining in 2015, she has demonstrated an unwavering commitment to maintaining and enhancing her proficiency in Medical Malpractice, staying abreast of policy intricacies, internal underwriting methodologies, emerging technologies, external regulations, and global best practices.
With a tenure spanning several years, Fia plays a pivotal role in shaping and executing the overall underwriting strategy. Her passion lies in the intricate world of medical malpractice, where she thrives on finding innovative solutions for brokers and clients alike.
With a profound understanding of the human impact behind each policy, she ensures that genuine care for practitioners and the patients they serve remains at the heart of their offerings.
Nadia Shiba - NHI Enigma
Nadia Shiba is the Specialist Claims Manager at iTOO Special Risks.
Nadia’s passion for medical malpractice and her other lines involves her finding solutions and effective strategies to handle claims effectively and efficiently ensuring the best possible outcomes for all involved. With 15 years’ experience in speciality liability claims Nadia still lives for thrill of claims which combines both the legal and Insurance side of things. As claims is the shop window to the company, she focuses on ensuring, best possible service and fairness in the handling of all our matters.
Rethabile Shabalala - Secondary Perils
Rethabile is a senior associate in the Insurance Litigation team at Norton Rose Fulbright SA Inc.
She is a dispute resolution and insurance litigation lawyer. Rethabile’s areas of focus include property, assets and liability insurance, business interruption, professional indemnity and D & O claims. In the insurance space Rethabile acts on behalf of and advises some of the largest insurance companies and insurance brokers and intermediaries, both locally and internationally, in resolving and defending various insurance claims and on coverage issues.
Although Rethabile has litigated in a number of the South African Courts as well other African jurisdictions, she also enjoys and encourages alternative forms of dispute resolution which are cost effective and efficient.
Chris MacRoberts is a partner in the Johannesburg office of Clyde & Co specialising in cyber risks & data protection.
Chris helps clients tackle cyber risks through Readiness, Response and Recovery as a member of Clyde & Co’s global One cyber team.
As an experienced litigator and specialist in financial lines insurance, cyber & data privacy, professional indemnity and directors' & officers' liability, Chris guides clients through complex decisions to manage critical risks and resolve disputes.
Alastair Meredith - Art as an investment vehicle
Alastair Meredith (b.1984, Johannesburg) is a passionate auctioneer with extensive scholarly knowledge of early twentieth-century South African and British paintings. A skilled communicator, he has delivered numerous public lectures and also conducted many auctions.
After completing his Bachelor of Arts (Art History and English Literature) at the University of Edinburgh, Alastair attended Cambridge University where he completed both his Master’s and Doctoral degrees. It was his PhD research into the life and work of the Cape Town-born painter Jan Juta, also an accomplished muralist and designer, that first brought Alistair to the attention of Strauss & Co’s late Managing Director, Stephan Welz. He was shortly afterwards offered a job. Alastair’s scholarly knowledge, paired with his skills as a lecturer and teacher, make him brilliant at contextualising artists and their work.
Since joining Strauss & Co in 2014, his professional interests have expanded to include the curatorial aspect of displaying and cataloguing artworks. Harnessing his sensitivity as a researcher and nous as an auctioneer, Alastair now spearheads an on-going initiative at Strauss & Co to champion, at auction, neglected artists and stylistic movements from the twentieth century. These sales include a comprehensive overview of KwaZulu-Natal art (2017) and ‘Unsung History’ (2018), a sale of paintings and sculpture from 1910 to 1990. He is skilled at perceptively gathering works for these sales in a manner that fulfils the expectations of sellers while presenting buyers with new insights into South Africa’s astonishingly diverse art history.
Alastair was appointed head of Strauss & Co’s Johannesburg art department in 2017. He works out of our Johannesburg office. He is qualified to address any inquiries related to South African and British Paintings, Watercolours, Drawings, Prints, Sculpture on behalf of Strauss & Co.
Mark Courtney is one of the world’s most successful kidnap for ransom responders with a 100% hostage recovery rate in Africa. As a keynote speaker he provides an intriguing behind the scenes look into the reality of a kidnapping and the intricacies of ensuring release. He also draws parallels between the global Covid-19 lockdown and a kidnapping., exploring the effects of being ‘held hostage’. He specifically poses the question, ‘have we made changes to orient ourselves towards a more meaningful life post-pandemic? Are we truly living? Do we have PROOF OF LIFE?
Mark Courtney's reputation as a trusted advisor to Fortune 500 companies is grounded in more than 30 years of crisis management support in some of the world’s most hostile and unpredictable environments.
Mark R. Courtney & Associates was launched in Johannesburg in 1992 and has provided executive protection and related security services in 73 countries.
Between 2001 and 2011 Mark was the sole resident kidnap for ransom responder on the African continent on behalf of Clayton Consultants Inc. and Triple Canopy Inc., premier global crisis management companies. He led the in-country crisis management teams and secured the release of over 50 kidnap victims with zero death or dismemberment.
Mark became a member of the South African Police Reserve in 1989 and retired as Head of the elite Endangered Species Protection Unit Reserve with the rank of Captain.
The ESPU’s mandate was to protect national fauna, flora and significant artefacts targeted by local and foreign criminal syndicates. This included counter poaching duties in National Parks, covert surveillance and investigations.
Mark has been an international speaker since 2001 addressing amongst other organisations The Energy Security Council (Houston, USA) on Kidnapping in Africa and ASIS International on Kidnapping and Terrorism Threats (San Diego, USA), Kidnapping and Security Threats in Africa (Paris, France) and The Risk to Business in Africa (Beijing, China).
Mark is the recipient of the Rotary International Paul Harris Fellowship Award for outstanding community service.
Tristan is an associate in Norton Rose Fulbright’s insurance team focusing on insurance advisory to the major non-life insurers, including advising insurers on policy wordings and coverage issues as well as representing insurers and reinsurers in disputes with other stakeholders across the continent. Tristan also advises on cyber-liability issues and, as a member of Norton Rose Fulbright's cyber-breach response team, advises on cyber incidents throughout sub-Saharan-Africa.
Tristan has extensive knowledge on disruptive technologies, information security and consumer electronics, allowing him to advise both from a legal standpoint and as an intermediary with more technical teams, having advised numerous insurance role-players on the leveraging of emerging technologies, the concerns associated therewith as well as on disputes which have arisen when it has gone wrong.
Sanchin Naicker - Directors & Officers Liability
Job Title: Senior Financial Lines Underwriter
Short Introduction: I am Sanchin Naicker , I am 30 years old and reside in Johannesburg . I am originally from KZN and moved to Johannesburg in 2016 to start my professional career journey at iTOO. I have been working in the insurance industry for almost a decade and I have developed a strong passion for underwriting and building relationships .
Briefly outline your current role and notable achievements in your field.
I began my professional career journey at iTOO 8 years ago, I was employed as a graduate at the time and decided I would like to pursue a career in the underwriting field within the Financial Lines space, my passion for underwriting grew when I began as an underwriting assistant, thereafter I was positioned as an underwriter for some time, and now my current position as a Senior Underwriter within the cluster .
Education and Credentials
I matriculated at Glenwood Boys High in KZN and then studied BCOM Financial Management at Varsity College .
I successfully completed a learnership programme in short term insurance as well as attained my RE5 during the early stages of my career. Recently I have completed a Management Development Programme through Consolidated Coaching and I had the opportunity to travel to Swiss Re in Switzerland where I have completed a certificate in Fundamentals of Casualty .
Skills and Expertise
Highlight your core competencies and areas of expertise.
- Technical Underwriting Ability
- Financial Analysis
- Strategic planning and financial reporting
- Positive Broker/ Client engagements
- Team Developer
- Leadership Skills
I have a passion for sports , I have my South African colors for Karate, and I also enjoy football, working out and hiking . If I’m not being active, I will be enjoying the freedom of the open road in my Car or on my Motorcycle .
Conclude with a statement about your professional goals or aspirations.
The insurance industry has led me to understand and assess risks faced by individuals and to provide a solution to help protect their well-being. I look forward to becoming an expert in the field of insurance, building relationships, and positioning myself as a Leader within the business .
Maurice Crespi - Crypto Assets as a Financial Instrument
Maurice is a seasoned attorney with over 27 years of experience in commercial law and litigation, now also specialising in blockchain technology law. He established South Africa's first blockchain legal department in 2017, offering comprehensive services in token development, wallets, exchanges, NFTs, and more. He's known for creating the Cowrie Token and his work in "Crypto 3.0", integrating legal aspects with technology. His firm offers unprecedented full-spectrum tech and legal assistance. Maurice is a recognised voice in blockchain regulation and compliance, and he's a sought-after speaker and founder of the South African Institute of Blockchain Practitioners.
Maurice, has now launched https://smex-ctp.trendmicro.com:443/wis/clicktime/v1/query?url=www.schindlersx.io&umid=1eb9b94f-8f82-4d99-b6c8-713d76507bf6&auth=b838df44d6fc8c5584c6cacd622850505c5418c5-65de554251f9654922d5c376b0801bdbd9ecbaca, an innovative real-world asset exchange. This platform is the culmination of his extensive expertise, blending legal acumen with his tech-savvy approach to offer secure and legally compliant trading of tokenized assets. SchindlersX marks a significant stride in Maurice's journey, providing a sophisticated marketplace for the seamless exchange of real-world assets through blockchain technology, further cementing his status as a pioneer in the crypto-legal realm.
Jonathan Healy - Crypto Assets as a Financial Instrument
Title and Responsibilities
Business Unit Head of Financial and Professional Lines and Executive member of the iTOO Special Risks team.
Jonathan is responsible for the leadership of the Financial Lines cluster including Crime & Civil Liability, Directors and Officers Liability, Trustees Liability, Employment Practices Liability, Commercial Crime, Professional Indemnity, and Medical Malpractice.
Experience, Awards and Achievements
Jonathan’s career in professional and financial liability risk advisory and insurance services spans 20 years and includes experience at a senior level with leading international insurance brokers and insurance product providers.
He is passionate about delivering expert service and knowledge transfer relating to various industry risk exposures and risk transfer solutions in the financial lines and professional negligence spheres.
Jonathan is a FAIS-accredited representative with a BA in Political Science and Psychology from the University of Johannesburg. He also has completed a post-graduate diploma in management from Wits Business School.
Santosh Sookgrim - Renewable Energy
Santosh is the Senior Technical Advisor at SAWEA. His technical experience as a PV Design engineer, project manager and transaction advisory consultant within the renewable energy, industrial, and financial sectors provides a strong basis for the advocacy of Wind Energy in South Africa. Santosh is committed to drive the wind industry forward through critical engagements with key stakeholders and solutions-based thinking as well as providing policy direction on technical, operational, environmental and socio-economic issues, amongst others (faced by the wind industry) to government thus accelerating the adoption of Wind Energy in both the commercial energy generation and utility scale markets.
Justin Malherbe - NHI Enigma
Justin is an Associate Director at Webber Wentzel and is an insurance and healthcare specialist. He advises on dispute resolution and regulatory aspects of insurance and health law.
Justin acts for a number of local and international insurers and has significant experience in defending high-value professional liability and personal injury claims. He regularly represents healthcare professionals of all specialties in judicial inquests and in responding to and appearing before statutory boards of inquiry, such as the Health Professions Council of South Africa, the South African Nursing Council, and the Office of Health Standards Compliance.
Justin also provides regulatory advice concerning current and future healthcare legislation in South Africa, including clinical trials, medical devices, and health insurance. He has published extensively on a variety of legal topics related to healthcare and insurance, including in peer-reviewed journals such as South African Medical Journal and The Journal of Contemporary Roman-Dutch Law.
Veredith van Dijk - SureThing
I am the digital platform manager at iTOO, with a passion for innovation and staying ahead of the curve. With a keen eye for detail and a knack for problem-solving, I ensures seamless digital experiences for customers. When not immersed in the world of insurance, I can be found cycling through scenic routes, enjoying the thrill of the open road. As a cricket enthusiast, I never miss an opportunity to catch a match. Balancing a career with motherhood, I finds joy in nurturing and raising two wonderful boys. With a zest for life and a drive for excellence, I continues to explore new avenues and embrace the ever-evolving digital landscape
Lwando Cwane is the Team Leader for the Commercial Cyber division at iTOO Special Risks.
In his role as Team Leader, Lwando is responsible for the marketing and awareness of Cyber Insurance, training and development of junior staff as well as the overall commercial cyber portfolio management.
Lwando has worked in the insurance industry for over a decade including experience at large Multinational insurers dealing with complex insurance risks. His wealth of knowledge spans over several different lines of liability insurance including Cyber Liability, Directors and Officers Liability, Commercial Crime and Professional Indemnity.
Bennie was in the service of the South African Police Service for seven years where he was trained in computer forensic investigations and was one of the founding members of the computer forensic investigation capacity of the SAPS. He was responsible for conducting computer forensic investigations throughout South Africa. After leaving the SAPS, Bennie managed the computer forensic division of Computer Security and Forensic Solutions (Pty) Ltd. He has a wide range of experience in the investigation and prosecution of all types of computer crimes, including commercial crime, ECT transgressions, and departmental transgressions. Bennie joined Cyanre in 2007. Due to the fact that cyber forensics is a relative new science, he dedicates considerable time to research and studying of international standards and investigation methodology used by Forensic Companies and Law Enforcement Agencies around the world. He is considered as one of the leading experts in the use of the forensic software and hardware in the country. Bennie is also a Corporate member of the Association of Certified Fraud Examiners – SA Chapter